On Sunday May 26th, as part of the Doors Open Toronto event, I had the privilege to visit Toronto Emergency Medical Services Headquarters, at 4330 Dufferin Street, Toronto.

It is a modern emergency services headquarters, housing a state of the art Central Ambulance Communications Centre where employees respond to approximately 800 emergency medical calls per day for the City of Toronto. The building also contains a full garage and maintenance centre for 145 ambulances and a paramedic ambulance station. I got an inside view of the work and life of an Emergency Medical Dispatcher, Paramedics and Operations Support employees for the City of Toronto. I had an incredible view inside emergency vehicles both innovative (a kneeling ambulance) and vintage (a 1953 Packard ambulance) both were available to see.

I met and interviewed Toronto Emergency Medical Services Paramedics, Emergency Medical Dispatchers and Operations Support staff. I had a tour of an ambulance station, a Communications Centre and the maintenance garage. I had the opportunity to learn how to use an Automatic External Defibrillator and how to perform Cardio-Pulmonary Resuscitation. I saw the inside of an ambulance and a multi-casualty bus.  I was fascinated by the Toronto Emergency Medical uniforms which were on display.

Today, I became aware of an emergency situation and because of the knowledge and practice I received on Sunday, I felt totally confident of the actions necessary and I responded. Sunday’s experience gave me the knowledge of what to do and the strength and confidence to actually do it!!!!  It was an incredible feeling.

Interviewed new recruit.

Interviewed new recruit.

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Congratulations to Toronto’s Doors Open Event and the wonderful work done at the Toronto Emergency Services Headquarters.

Good Luck Charlotte on your new job at the headquarters.